Customs Cargo Experts believes that striving for excellence in the following core values will lead to long-term profitability, growth, and an improved ability to serve our clients.

• Act with Integrity and Honesty

  All employees are expected to take personal responsibility for their behavior and the decisions they make on a daily basis. Honesty and integrity must always be central to those decisions. Both of these qualities are highly valued at Austin and will always guide us to "Do the Right Thing."

• Constantly prioritising safety and quality

  Our company places a premium on safety. The expectation is that our employees, clients, and partners work in a safe environment. We believe that focusing on safety improves overall quality.

• Provide Professional and Technical Expertise

  At the heart of what we do is providing our clients with professional and technical expertise. We can deliver on this core value because we are constantly improving our employees' skills. We provide opportunities for our employees to grow and advance within our company by consistently providing professional and technical excellence and continuously improving our abilities.

• Employees, clients, partners, vendors, and subcontractors are all treated with dignity and respect.

  Respecting others enables us to demonstrate the professionalism that coworkers and clients expect. Respect facilitates and encourages the cooperative team environment and collaboration required to provide excellent service to our clients.

• Develop Long-Term Client Relationships

  We believe that every project represents an opportunity to build long-term relationships with our clients. We build long-term relationships by consistently delivering on our services and adhering to our core values.